Shipping & Delivery Policy

At Tigemi (owned and operated by cadunlock LLC), we are committed to getting your orders delivered quickly and securely. We partner with Aramex to ensure reliable shipping both locally and internationally.

1. Handling & Dispatch Time

We understand you want your items fast. All orders are processed and handed over to our carrier within 0 to 2 business days. Once dispatched, you will receive a confirmation email containing your official tracking number.

2. Shipping Destinations & Delivery Estimates

We ship worldwide directly from our distribution hub in Morocco. Estimated delivery windows via Aramex Tracked Shipping are:

• Domestic (Morocco): 1 – 2 business days.
• United States (USA): 5 – 10 business days.
• International (Rest of World): 5 – 10 business days.

*Note: Delivery times are estimates and start from the dispatch date. Potential delays may occur due to customs processing or high-demand periods.

3. Tracking Your Order

Transparency is key to our service. You can monitor the real-time status of your package by visiting our dedicated tracking page:

Track Your Order Here

4. Customs, Duties & Taxes

For the vast majority of orders shipped outside Morocco, our customers receive their packages without paying any additional fees. However, please be aware that any customs duties, import taxes, or local fees that may be applied by the destination country — particularly under any new or updated import regulations — remain the responsibility of the recipient. cadunlock LLC covers the full cost of shipping but does not collect or manage customs fees imposed by local authorities.

5. Support & Assistance

If you have any questions regarding your shipment, or if your package is delayed, our team is ready to help. You can reach us via:

• Email: contact@tigemi.com

6. Business Information

Legal Entity: cadunlock LLC
Official Website: tigemi.com