Refund Policy

This policy was last updated and synchronized on March 22, 2026.

Return & Refund Policy

At Tigemi (operated by cadunlock LLC), your satisfaction is our priority. If you are not 100% happy with your purchase, we’ve made our return process simple and customer-friendly. Our policy lasts 30 days from the date of delivery.

1. Easy Returns

We want you to try our products with peace of mind. To be eligible for a return, please ensure that:

  • The item was received within the last 30 days.
  • The product is in good condition and hasn’t been damaged by use.
  • You have your order number or proof of purchase.

*Items must be returned in their original packaging—we only ask that the item itself is in its original, resalable condition.

2. Fast Refunds

Once we receive your request or the returned item, we will process your refund immediately. The funds will be credited back to your Credit Card via our secure payment processor (Stripe) within 5 to 10 business days, depending on your bank’s processing time.

3. Satisfaction Guarantee

If the item arrived damaged or if we made a mistake with your order, we will cover all costs for a replacement or a full refund. For standard returns (change of mind), the customer covers the return shipping, but we are always here to discuss the best solution for you.

4. How to Start a Return

Simply reach out to us via our 24/7 support channels, and we will guide you through the steps:

5. Business Information

Legal Entity: cadunlock LLC
Official Website: tigemi.com
Address: 131 Continental Dr, Suite 305, Newark, DE 19713, USA

Authentic Craftsmanship

Handwoven in Morocco
Each pillow is carefully handmade by skilled artisans using traditional sabra cactus silk .

Fast & Tracked US Shipping

Delivered in 3–8 days
Ships from Morocco via tracked delivery. Free shipping available on selected orders.

30-Day Easy Returns

Risk-free purchase
Try it at home — if it doesn’t fit your space, return it within 30 days for a full refund.